"The amount of detail, care and dedication you put into it helped us complete the program in time and with zero incidents. Your oversight during migration weekends and all the preparations you made weeks before made it all very seamless for everyone.

KGM client needed to plan and deploy an enhanced trader voice system and to streamline the associated network  and client connectivity. There were 2200 turret users and app. 4000 circuits in use. The client vendors were Cisco and IPC. The challenge was to assess the real client needs and to define the best and most economical strategic solution for the business.

KGM performed an “Optimization” process: met stakeholders, interviewed users and gathered systems and carrier information. KGM explained new tech-driven capabilities and recommended  integrated Cisco IP Phone and IPC Unigy speaker turret alternatives. KGM executed the client approved changes as Voice PM to the client project team.

KGM saved $1M+ Project Costs; $1M+Mtn Costs; $1M+ Circuit Costs by reducing the footprint and delivered a new cost-effective solution to meet user needs. 

KGM Consulting was brought in to manage the migration of users from an acquired insurance company to the trading platforms of a large global institution. 

KGM was asked to perform an initial assessment to ensure only required assets were moved to the new platforms, to reduce expansion spend and recurring costs. 

KGM met with all users in the new  location to determine their current and future needs, made recommendations to the client for expansions required and worked with carriers and vendors to relocate facilities to client's voice and data platforms.  

The end result was that KGM delivered a timely and cost-effective solution for the client. 

International bank with three locations, BCP sites and 80+ end users

Client required an experienced liaison to provide ongoing service management for trader voice operations. This included moves, adds and changes (MAC), the trouble desk, training and other services to improve trader voice and to support BAU trader voice activities: usage, private line assignments, dial-tone, speakers, intercom, etc. 

KGM provided a dedicated KGM resource to coordinate technical and operations activities with end users and business unit managers. The KGM resource provided user programming support and covered all the standard trader voice MAC and trouble desk response requirements. 

KGM support assured that the voice operations of the client trading business operated smoothly. 

Major Global Firm with 1,000+ positions; tandem relocation of two data centers used for Market Data

Manage verifications of network design, firewalls and compliance approvals. Provide runbook updates & records management.

Plan, coordinate and manage kick-off to cutover meetings & share point updates. Manage the migration schedule; provide instructions, open bridges, provide cutover coverage. Update the runbook .

Dedicated project management by the KGM team assured the timely completion of program deliverables. 

Adherence to the client program ensured PLC compliance of the new client data center strategy.

KGM project management enabled a timely, smooth and compliant migration.